Automation NICE Wins 2020 Gold Globee Best in Business Award for Artificial Intelligence in Robotic Process… AIT News Desk Mar 23, 2021 NICE’s Automation Finder receives accolade for its leading AI-infused process opportunity discovery NICE announced that its Robotic Process…
Automation NICE Infuses NEVA Desktop Guidance with Real-Time Behavioral Insights from Enlighten AI AIT News Desk Mar 19, 2021 This powerful combination enables employees to accurately understand customer sentiment, proactively adapt their actions and rapidly respond to…
Automation NICE Robotic Process Automation Recognized as a Leader by Leading Analyst Firm AIT News Desk Mar 17, 2021 Report gives NICE RPA the highest possible scores in the criteria of innovation roadmap, security/access control/authentication, and scale…
Financial Services NICE Actimize and Finastra Announce Partnership to Provide Xceed Cloud-Native Platform to Finastra’s… AIT News Desk Mar 4, 2021 With “Always On” AI-based technology, NICE Actimize Xceed platform simplifies cloud deployments and optimizes operational resources NICE…
Martech NICE inContact CXone Recognized by Frost & Sullivan for Contact Center Innovation in Europe,… AIT News Desk Feb 25, 2021 CXone customer experience platform acknowledged for growth excellence and strategy innovation NICE announced that NICE inContact has been given the…
Security NICE Real-Time Authentication and Fraud Prevention Solutions Win UK Customer Service Excellence… AIT News Desk Feb 22, 2021 NICE won the award for demonstrating an innovative approach to combatting fraud and effective deployment of technology that successfully prevents…
Cloud Fusion BPO Selects NICE Workforce Management in the Cloud to Drive Efficiency Gains and Boost… AIT News Desk Feb 10, 2021 The AI-powered NICE solution will help Fusion accurately match workforce needs with consumer demand and provide employees with scheduling flexibility…
HR Technology NICE Announces Agile WEM, Empowering Organizations to Sustain High Employee Engagement in the… AIT News Desk Feb 4, 2021 With remote work here to stay, NICE enables organizations to virtually keep employees under one roof and empower excellence anywhere NICE announced…
Regulation and Compliance Managment NICE Introduces NTR-X, Next Generation Cloud-Based Compliance Solution AIT News Desk Feb 1, 2021 Selected by several top ten global FIs, NTR-X captures all modalities of regulated employee communications enabling regulated firms’ digital…
Edge Computing NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its… AIT News Desk Jan 12, 2021 NICE demonstrated its Trading Recording solution’s ability to capture and archive Symphony voice and chat conversations, and retrieve and play back…