NICE Actimize Introduces AI-Powered X-Sight Entity Risk Solution to Provide a Single Trust Score
The single profile and trust score provides a fully transparent view of entities and enables better risk management and frictionless customer…
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NICE
NICE Inform Elite Helps San Diego Police Department Improve 911 Call Handling and Automate Evidence…
The San Diego communications center is perfecting its 911 service, optimizing dispatch resources and eliminating evidence request overtime and…
NICE Named 2022 Company of the Year in the North American Contact Center Industry by Frost &…
NICE recognized for innovations that accelerate digital transformation and drive CX personalization
--NICE announced it has been recognized by…
NICE CXone Gets Top Honors for Contact Center Platforms in Metrigy Research
NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers
--NICE…
NICE Launches NTR-X Compliance Recording and Capture for Zoom
As firms accelerate their digital transformation, NICE and NTR-X provide compliance recording coverage for all types of communications including…
NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its…
Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment…
NICE Recognized As a Top Provider For Conversational AI Applications and Chatbots By Metrigy
Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers proven business…
NICE Actimize Wins Six 2022 Global Banking and Finance Awards Highlighting Excellence and Innovation…
The awards highlight NICE Actimize’s leadership across all major geographical regions, including North America, Asia Pacific, and Europe
NICE…
NICE Named MetriStar Top Provider for Smart Self-Service
Metrigy report recognizes NICE’s self-service for delivering top customer sentiment scores and proven business success
NICE announced that it has…
NICE Partners With Etisalat Digital To Bring The CXone Cloud Platform To The United Arab Emirates
Alliance enables Etisalat Digital customers to drive digital transformation with a secure path to the cloud, rapidly innovate via the CXone platform…