Zendesk

Forethought, the human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically answers common…

Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences but has…

Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more…

According to new research released by Zendesk, Inc  in partnership with Enterprise Strategy Group (ESG), companies in Asia Pacific (APAC) that have…

According to new research released by Zendesk, Inc.in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in…

The native integration adds Act-On's powerful marketing automation solution to Zendesk’s industry-leading sales CRM offering Act-On Software, the…

In 1876, Alexander Graham Bell patented the telephone. The New Yorker later published an article commenting on the “ingenious contraption” and…

Aircall is now a unicorn company. The cloud-based voice platform acquired $120 million in Series D funding, taking its total evaluation to $1+…

Expanded partnership makes it even quicker and easier to move data in and out of Snowflake, speeding time-to-insights SnapLogic, provider…

Tymeshift, a workforce management (WFM) solution made exclusively for Zendesk, recently unveiled two in-demand features, Automatic Scheduling and new…