Technology Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends PR Newswire Feb 8, 2024 Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…
Technology Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training PRNewswire Nov 2, 2023 Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…
Machine Learning Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI… PRNewswire Oct 20, 2023 Global brands now have unparalleled language support to improve customer loyalty and agent training Zenarate, the leading AI Simulation Training…
Natural Language Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation… PRNewswire Jun 27, 2023 Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents,announced it closed a $15M funding…
Machine Learning Zenarate AI Coach Simulation Training Helps Startek Develop Confident Top-performing Agents and… PRNewswire Apr 21, 2023 Zenarate, the leading Simulation Training solution, announced that Startek, a global customer experience (CX) solutions provider, is using its AI…
Machine Learning CoachHub Introduces AIMY, First Conversational AI Career Coach PR Newswire Mar 28, 2023 CoachHub, the leading global digital coaching platform,unveils AIMY a personalized conversational AI career coach. AIMY is powered by the latest…
Machine Learning Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in… Business Wire Mar 23, 2023 Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North…
Machine Learning AI Coach Creator Fingerprint for Success (f4s) Raises AU$5 Million AIT News Desk Feb 1, 2023 Fingerprint for Success (F4S) announce a new AU$5 million funding round led by Investible with other Australian and U.S. VCs including Five V…
Natural Language Zenarate Selected by Genpact to Develop Top-Performing Agents Across Its Global Contact Centers… AIT News Desk Oct 4, 2022 Zenarate, the leading AI Conversation Simulation solution, announced that Genpact, a global professional services firm focused on delivering digital…
Customer Experience Zenarate’s AI Coach Is Transforming Contact Center Performance Through AI Conversation… AIT News Desk Dec 9, 2021 Zenarate, the world's leading conversation simulation solution, announces its AI Coach is supporting global banks, large BPOs, and leading companies…