Business Intelligence Balto and NobelBiz Partnership Aims To Improve The Contact Center Ecosystem AIT News Desk Feb 15, 2022 Balto, the #1 real-time guidance platform for contact centers, has partnered with NobelBiz, a leading innovator in contact center solutions, to offer…
Investment Balto Invests In Contact Center Research With The Conversation Excellence Lab AIT News Desk Jan 20, 2022 Balto, the #1 Real-Time Guidance Platform for contact centers, has launched a new research and data team focused on providing actionable insights for…
Financial Services Balto Becomes First To Guide 100 Million Conversations In Real-Time AIT News Desk Jan 12, 2022 Balto, the #1 Real-Time Guidance Platform for contact centers, has crossed a major milestone for conversational AI technology: the Real-Time Guidance…
Analytics Conversation Intelligence Leader Balto Secures $10 Million Series a Funding AIT News Desk Oct 16, 2020 Company Delivers Real-Time Call Guidance to Contact Center Agents, Drives Double-Digit Improvements in Conversion Rates and Customer Service Balto,…