Video CommentSold Launches Videeo, an Enterprise Live Video Commerce Solution AIT News Desk Jul 21, 2022 The turnkey technology integrates into any existing tech stack and empowers enterprise retailers to increase brand loyalty, customer engagement,…
Customer Experience The Journey to Brand Loyalty Starts With Good Service Neil Kostecki Jun 15, 2022 Cultivating brand loyalty is harder than ever. Customers do much of their shopping online, where it’s difficult to differentiate between brands.…
Analytics Online Privacy No longer a Barrier between Gen Z Customers and Brands, Finds New Report AiT Analyst Jun 8, 2022 In the last few years, brands have been struggling to establish a relationship between customer preferences for online privacy and brand affiliation.…
Customer Experience Medallia’s Thunderhead Named a Strong Performer for Real-Time Interaction Management by Independent… AIT News Desk May 27, 2022 Thunderhead received the highest score in the Current Offering category among the Strong Performers Medallia, Inc., the global leader in customer…
Martech AI and Brand Loyalty: How Can Marketers Leverage Machine Learning to Find the Right Audience Julie Zhou May 25, 2022 In this new era of digital innovation, marketers must focus their strategies on the digital marketplace and find the right tools to make the greatest…
Native and Programmatic Advertising Beiersdorf’s Eucerin Digital Promotion Campaign Drives 83% Incremental Shopper Spend AIT News Desk May 5, 2022 Powered by Quotient, the leading skincare brand moved the same amount of product in half the time compared to last year, highlighting the value of…
Apps Could Accurate Delivery Times Soon Become a Reality? Nicola Kinsella Apr 18, 2022 Cost-effectiveness, flexibility and privacy are just some of the reasons more travelers are seeking vacation rentals (Airbnb/VRBO) and campsites over…
Customer Experience HGS Digital And Khoros Announce Partnership Dedicated To Transforming CX AIT News Desk Mar 26, 2022 HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…
Customer Experience AiThority Interview with Scott Finlow, Global CMO at PepsiCo Foodservice Sudipto Ghosh Mar 14, 2022 Hi Scott, you are the CMO at a company that has some of the most iconic brands in the world. Please tell us about your current role at PepsiCo and…
Customer Experience From Boomers to Gen Z, All Generations Agree a Negative CX Is Worse Than A Bad Product AIT News Desk Feb 4, 2022 Survey results reveal similarities and differences in preferences across the generations at each stage of the customer journey A survey conducted…