Customer Experience HGS Digital And Khoros Announce Partnership Dedicated To Transforming CX AIT News Desk Mar 26, 2022 HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…
Customer Experience AiThority Interview with Scott Finlow, Global CMO at PepsiCo Foodservice Sudipto Ghosh Mar 14, 2022 Hi Scott, you are the CMO at a company that has some of the most iconic brands in the world. Please tell us about your current role at PepsiCo and…
Customer Experience From Boomers to Gen Z, All Generations Agree a Negative CX Is Worse Than A Bad Product AIT News Desk Feb 4, 2022 Survey results reveal similarities and differences in preferences across the generations at each stage of the customer journey A survey conducted…
Security MediaMath Research Shows Consumers Willing to Share First-Party Data, as Third-Party Cookies… AIT News Desk Jan 25, 2022 Survey illustrates consumers are concerned about third-party cookie tracking, but are willing to provide first-party data MediaMath, acclaimed…
Martech SmartBug Media Expands Technical Expertise Through New Intelligent Inbound Partner Ecosystem AIT News Desk Dec 14, 2021 Globally Recognized Marketing Agency Integrates Leading Technology Tools and Services With HubSpot CRM Platform To Deliver RevOps Solutions for…
Customer Experience Talkdesk Research Reveals the Role of Customer Service in Driving Consumer Loyalty Will Expand… AIT News Desk Dec 13, 2021 Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to…
NFT Project Venkman To Launch Brand Loyalty And NFT Platform On Acala AIT News Desk Nov 18, 2021 theCHIVE Set To Debut to 10 Million Monthly Users Project Venkman, an e-commerce engagement solutions platform, is announcing Acala as its technology…
Martech Sales Promotions Deliver Brand Loyalty and Not Just Sales AIT News Desk Jul 22, 2021 They can also help a product or category manager to shorten consumer renewal cycles says report from Opia Effective use of sales promotions …
Customer Experience Qualtrics and Genesys Form Partnership to Help Companies Deliver Customer Service Experiences AIT News Desk Jun 16, 2021 New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…
Chatbots & Intelligent Assistants ASAPP Named A 2021 Cool Vendor In CRM Customer Service And Support By Gartner AIT News Desk Jun 4, 2021 ASAPP, Inc., the artificial intelligence research-driven company, announced that it was named a 2021 Cool Vendor in a Gartner report titled, "Cool…