business process outsourcing

Managed services up 4% sequentially on record deal activity, while XaaS drops 6% vs. prior year First-quarter demand for IT and business services…

Adds Cutting-edge AI-Powered Audio Technology to Wave X Platform ibex, a leading global provider of business process outsourcing (BPO) and customer…

NICE Actimize, a NICE business, announced that its AI and cloud-based Essentials anti-money laundering and anti-fraud solutions have been chosen by…

 Iterum selects AmplifAI as preferred provider of performance enablement. With AmplifAI, Iterum can now action its agents’ behavior to replicate…

Prima Systems, an industry leading business process outsourcing (BPO) and management company, announced that it has received ISO/IEC 27001:2013…

Data-Driven Insights Help Replicate Top Performers at Scale iQor, a managed services provider of customer engagement and business process…

Enterprises are building hybrid clouds to modernize IT and business processes, favoring local facilities for compliance, ISG Provider Lens report…

Scalable Solution Helps Provide Real-Time Visibility and Full Stack Protection Across Clouds iQor announced the integration of Palo Alto Networks…

WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) solutions, announced that it has been recognized as a ‘Leader’…

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…