Cloud ContactUs Communications Strategic Digital Transformation, BPO Expansion AIT News Desk Oct 7, 2021 ContactUS, a leader in business process outsourcing (BPO), specializing in innovative contact center solutions, announced a strategic investment in…
Life Sciences Accenture Named a Leader in the IDC MarketScape: Worldwide Life Science R&D BPO Services 2021… AIT News Desk Sep 30, 2021 Accenture (ACN) has been named a Leader in life science research and development (R&D) and business process outsourcing (BPO) services…
IT and DevOps SS&C Completes Acquisition of Capita’s Life Insurance and Pensions Servicing Business in… AIT News Desk Mar 4, 2021 The acquisition provides global solutions for SS&C clients and their customers and complements SS&C's wider asset servicing and technology…
Business Intelligence DATAMARK Predicts Major Changes for Contact Centers in the COVID-19 Era AIT News Desk Dec 15, 2020 The business process outsourcing firm's latest release examines how business-related shifts brought on by the coronavirus pandemic are necessitating…
Martech Atento Named Leader in Latin American CX Service Market AIT News Desk Nov 5, 2020 Atento’s market share approximately three-times higher than second-largest provider in Latin America’s aggregated domestic customer experience market…
Security Atento Announces Proposed Offering of Senior Secured Notes AIT News Desk Sep 18, 2020 Atento S.A., the largest provider of customer relationship management and business process outsourcing services in Latin America, and among the top…
Analytics Atento Provides Update on COVID-19 Response AIT News Desk Apr 14, 2020 Agents working remotely increases to nearly 40% of global workforce Services Atento launched for Latin-American governments to facilitate information…