Sales and Customer Support Call Scoring in the Hands of Sales and Marketing Boosts Revenue Chris Todd Jul 11, 2022 Every organization is looking for more leads, increased conversions, and ultimately increased revenue. The better that sales and marketing teams work…
Business Intelligence Ooma Adds Call Analytics And Other Advanced Features To The Ooma Office Business Phone Service AIT News Desk Dec 1, 2021 Ooma, Inc., a smart communications platform for businesses and consumers announced it has added Call Analytics and other advanced features to Ooma…
Machine Learning AI-based ‘Cresta for Voice’ Launched to Improve Sales Call Dynamics Sudipto Ghosh Mar 17, 2021 Cresta for Voice is using AI to improve voice-based customer conversations and make Earthlink's award-winning customer service teams even better On…
Automation What is An AI-Based Call Analytics Software? AIT Staff Writer Feb 22, 2021 AI is growing at such a pace that people find the innovations overwhelming at times. Automation is seen almost in every industry, and not doing so…
Robots RoboCent Announces Increased P2P Texting And Ringless Voicemail Capacity, 30 Minute Turnaround Time… AIT News Desk Oct 27, 2020 Also Releases Interview With Founder & CEO With 8 Days Until 2020 Elections RoboCent, Inc. (Virginia Beach) has announced increased capacity for…
Guest Authors What 500,000 Sales Calls Reveal About How Sales Reps Should Ask Questions! Roy Raanani Aug 7, 2018 Trish Bertuzzi from the Bridge Group once told me, “a great marriage begins with the first date, and a quality sales process originates with the…
Mobile Invoca Announces Enhanced Integrations with Google Marketing Platform and AMP Support Sudipto Ghosh Jul 31, 2018 The Call Tracking & Analytics Platform’s Deeper Integrations with Google Make AI-Powered Call Intelligence Data More Valuable to Marketers…