CallMiner

CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced a partnership with Intradiem,…

Interactive event will feature industry experts on customer engagement trends, contact center agility, behavioral intelligence and more CallMiner,…

User-friendly Illuminate feature leverages machine learning to quickly and easily extract insights, intelligence and meaning from customer…

Tech marketing veteran joins CallMiner to help organizations accelerate business performance improvement fueled by customer interaction analytics…

Partnership to Drive Successful Deployment of AI Across Enterprises to Enhance Customer Experience DataRobot, the leader in enterprise AI, and…

Annual user conference highlights customer engagement analytics use cases and provides education and networking opportunities for attendees…

Starter Is Available For Organizations Of All Sizes That Use Amazon Connect, Including Large Enterprise Organizations That Are Starting Their Speech…

New Interaction Analytics Modules Provide End-To-End Customer Intelligence Using Scalable Eureka Platform Engine. CallMiner, the leading platform…

…

Coach provides automated scoring and direct feedback across all agents for self-coaching and data-driven management. CallMiner, the leading…