Talkdesk Raises $143 Million in Series C Funding
Series C funding brings Talkdesk valuation to more than $3 billion, reflects strong investor confidence and highlights the strategic role of superior…
Browsing Tag
CCaaS
Intermedia Gains Navisite as a Strategic Partner Including Its 70,000+ Business Customer Users of…
Navisite transitions its Microsoft 365 small business accounts to leading cloud software company Intermedia; users now have the ability to easily add…
UJET Launches its Channel Partner Program with PeakView Partnership
Partnership Aimed at Delivering Industry Leading Cloud Contact Center Technologies and Solutions with Trust and Accountability
UJET Inc., a leading…
Hydro Ottawa Keeps Customers Energized During Time of Crisis With Avaya OneCloud CCaaS
Quickly transitioned employees to a secure, flexible remote work environment with no service interruption for customers
Hydro Ottawa, the third…
Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement
Avaya’s solutions combine resources, insights, and knowledge from across the organization to deliver outstanding customer and employee experiences…
Aircall and TBI Announce Strategic Channel Partnership
Aircall, a leading provider of cloud-based phone and contact center solutions, joins TBI's portfolio to offer scalable CCaaS solutions to thousands of…
Talkdesk Leads G2 Summer 2020 Report in Four Categories With Highest G2 Scores and User Reviews
Talkdesk earns top spot in best software for Contact Center Operations, Telecom Services, Auto Dialer and Speech Analytics
Talkdesk leads the contact…
NEC and Intermedia Announce Strategic Global Partnership to Deliver Cloud Communications,…
Agreement Sets a Fast Track for the Global Rollout of NEC UNIVERGE BLUE CONNECT and NEC UNIVERGE BLUE® ENGAGE
NEC Corporation, a leading provider…
Fuze Combines Unified Communications and Contact Center Solutions for Enhanced CX
Unified platform and comprehensive user interface provides advanced performance and support for optimized contact center interactions
Fuze, the…
Genasys Appoints Athoc Co-Founder, Ly Tran, as Strategic Advisor to the Company
Genasys Inc., a critical communications company, announced the appointment of Ly Tran, co-founder of AtHoc and former senior vice president of…
