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Ada Enables Scalable, Personalized, and Automated Customer Experiences at Scale Ada, the market leader in Automated Customer Experience (ACX),…

CivicPlus, a leader in integrated technology solutions for local government, has partnered with Frase, a high-growth software company headquartered in…

HireVue Leads the Industry with Commitment to Transparent and Ethical Use of AI in Hiring HireVue, the global leader in video interviewing,…

Tel Aviv-based startup boasts early clients like EY, Sodastream, and IKEA, and lays the foundation for Paradox to build a world-class R&D center…

In the Analytics world, there is a wide range of tools and KPIs to choose from in order to measure your marketing data. One growing use case is…

Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, and integration with the Sunshine…

Survey examines consumer attitudes toward conversational commerce 85% of consumers worldwide would like to message with brands, up from 65% last year…

In keeping with its mission of providing financial services that enhance members’ lives, Houston-based First Service Credit Union ($793 million in…

As pandemic-fueled fraud reaches new heights, SAS and the ACFE commemorate International Fraud Awareness Week’s 20-year anniversary As the global…

In the wake of the pandemic, the ‘Get AI Ready’ campaign is powering enterprises of every scale with Virtual Assistants on WhatsApp Business accounts…