HGS Digital And Khoros Announce Partnership Dedicated To Transforming CX
HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…
Browsing Tag
chatbots
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology…
Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List of Priorities in…
NOD Adds DRUID Virtual Assistants To Its Portfolio
Network One Distribution, the largest technology distributor in Romania, has signed a collaboration agreement with DRUID to add a suite of AI-enabled…
NICE Recognized As a Top Provider For Conversational AI Applications and Chatbots By Metrigy
Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers proven business…
Are Voicebots and Chatbots the Key to Modern Customer Service?
Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms.
The Customer-Centric…
Medallia Named 2022 Adobe Digital Experience Technology Partner of the Year
Medallia announced it has been recognized as 2022 Adobe Digital Experience Technology Partner of the Year, one year after being named Adobe’s ISV…
IST Networks Partners with Conversational Design Institute (CDI) to Deliver Human-Centric AI…
IST is excited to share the news about its latest new partnership with Conversation Design Institute, aimed at helping to deliver improved…
AiThority Interview with Josh Harbert, Chief Marketing Officer at Delphix
What inspired you to start at Delphix?
First, I was (am) blown away by the tech and the market opportunity. During my evaluation I quickly realized…
Solvemate Enables Greater Customer Inclusiveness with Enhanced Accessibility Features
Conversational AI for Customer Service leader Solvemate announces the availability of improved accessibility for its customer service automation…
Terminus Launches New Integration to Accelerate Account Targeting Across Partnership Channels
Crossbeam integration empowers marketers to close more deals by unlocking joint opportunities, launching cohesive ABM campaigns
Terminus, the only…