Cloud Contact Center

Bright Pattern, leading provider of AI-powered omnichannel cloud contact center software, was selected by Intelisys as an innovative solution for…

New capabilities will further streamline video conference experiences between Lifesize meeting room systems and third-party video conferencing…

Offering extends market-leading collaboration tool with global enterprise cloud call center platform for complete enterprise communication solution…

Palmer Johnson Power Systems moves from an inflexible, on-premises system to Talkdesk CX Cloud for agility, scalability and deep Salesforce…

Company further strengthens its direct and partner sales channels with its cloud contact center solution and pending IL4 authorization for federal,…

Bright Pattern Is Helping One of the Largest Us Banks Support Small Business Clients Navigate This Challenging Time With the Launch of Its Paycheck…

Bright Pattern, a leading provider of AI-powered cloud contact center software, announced today that it was chosen by an innovative start up in the…

Products #17 to #20 complete the Talkdesk 20-in-20 innovation program, confirming Talkdesk’s commitment to delivering a global, end-to-end CX solution…

New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…

Joint Customer Live with Agent-Expert Consultation - Now Offered on Top of Five9 Integration with Zoom Phone  Five9, Inc., a leading cloud contact…