Contact Center as a Service

Google’s Contact Center AI Suite to Include Cloud Contact Center Platform and Services based on UJET UJET, Inc., the intelligent, modern contact…

Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer Experiences Revation…

Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call Sprinklr the…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Deeper integration will help enterprises break down collaboration silos and make customer experiences even better   Provides more seamless…

Award-winning experienced executives take new positions to accelerate corporate strategy, customer success, partnerships and global alliances…

Five9 ranked highest in CCaaS Platform, for ‘North America’ and ‘Agile Contact Center’ use cases Five9, a leading provider of the intelligent cloud…

Pindrop Passport and Pindrop Protect Products now rated “Avaya Compliant,” compatible with Avaya OneCloud CCaaS solutions Pindrop, a pioneer in…

Award-Winning Solution Uniquely Integrates Omnichannel Contact Center, Microsoft Teams, and Business Applications into a Unified Agent Workspace…

8×8, Inc., a leading integrated cloud communications platform, announced it has been named a Challenger in the 2020 Gartner Magic Quadrant for Contact…