Contact Center Services

ISG Provider Lens report says enterprises are seeking different contact center services to address changes in business and consumer behavior…

7.ai Engagement Cloud natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and company…

OnviSource announced that Billie Clarke’s Answering Service, a provider of 24/7 live answering and contact center services, has successfully deployed…

Upcoming ISG Provider Lens studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and…

EVERSANA, the pioneer of next generation commercial services to the global life sciences industry, announced a broad expansion of its integrated…

8x8, Inc., a leading integrated cloud communications platform, announced the international expansion of its partnership with Telarus, LLC, the largest…

Telarus, LLC, the leading master agent of business cloud infrastructure, cybersecurity, and contact center services, and Mobile Solutions, a leading…

ZIM Integrated Shipping has extended its contract with Orange Business Services for cloud-based contact center and collaboration services, including…