Tanla, Kore.ai Forge Exclusive Partnership to Offer Conversational AI Solutions
Tanla, a leading global CPaaS provider, and Kore.ai, the world's leading enterprise conversational AI software platform and solutions company,…
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CPaaS
Dis-Chem Chooses Clickatell’s Chat Commerce Platform to Serve Millions of Customers Over WhatsApp
Dis-Chem rolls out new WhatsApp chat channel delivering self-help services and loyalty programme management over chat
Clickatell, a CPaaS innovator…
99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer…
Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals…
Syniverse and Kore.ai Form Partnership to Offer CPaaS Professional Services for Enterprises
New Collaboration Will Enable Enterprises to Accelerate Their Digital Transformations through Artificial Intelligence
Syniverse, “the world’s…
Edify Releases Edify Workflows for AI-Powered, Fully-Automated Customer Experiences; No Software…
Standalone version of Edify’s no-code, drag-and-drop tool now available for any contact center to create and execute self-service customer experiences…
Kandy Joins Project “CAMARA – The Telco Global API Alliance”
Project to address industry API interoperability in collaboration with GSMA and the Linux Foundation
American Virtual Cloud Technologies, Inc.’s…
Infobip Integrates SMS and WhatsApp Notifications into Adobe Commerce
Infobip’s CPaaS extension helps organizations and enterprises vastly improve customer experience and boost loyalty with the addition of popular…
Clickatell Announces Chat 2 Pay Integration With Salesforce Commerce Cloud
Clickatell customers can now benefit by using Salesforce Order Management to send consumersa faster, more secure and convenient pay-by-link request…
iBASIS Partners With Mavenir to Launch CPaaS and Introduce Global Programmable Communications to…
Enables Service Providers to capitalize on $21.7B* CPaaS market opportunity
Carrier-grade and enterprise-centric CPaaS ready to deploy…
Diebold Nixdorf Launches Cloud-Native Retail Software Platform
Vynamic® Retail Platform is based on an API-first design software environment to offer connected, flexible and efficient shopping experiences across…