Analytics LeadAngel Releases Partner Lead Routing Platform AIT News Desk May 27, 2020 LeadAngel announces the release of its Partner Lead Routing platform, where leads can now be assigned and worked upon with partners outside the…
Martech The Alias Group Establishes Dedicated Salesforce CRM Services Division AIT News Desk May 26, 2020 Alias Drives Salesforce Optimizations that Accelerate Sales Processes The Alias Group has formalized its Salesforce CRM Services division by…
Technology Greater Than Launches Cloud-based Loyalty Program for Auto Insurance Customers AIT News Desk May 26, 2020 Greater Than, the insurtech company and AI supplier, is now expanding its AI with a brand-new cloud-based loyalty program, Enerfy Loyalty. The…
Analytics NICE inContact and Zendesk Working Together to Support Remote Contact Center Teams AIT News Desk May 26, 2020 NICE inContact CXone@home free for 60 days to new customers NICE inContact, a NICE business, and the leader in cloud contact center, today…
Sales and Customer Support Medallia Partners With Veeva Systems to Deliver Valuable Insights to Pharma Reps in Critical Sales… AIT News Desk May 20, 2020 Integrating Medallia Customer Experience Solution for the Global Life Sciences Industry Medallia, Inc, the global leader in experience management,…
Machine Learning Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence… AIT News Desk May 14, 2020 Reply is the first acquisition for Kustomer, reinforcing Kustomer’s commitment to AI and machine learning capabilities throughout the customer…
Analytics Vonage Launches Integration with ServiceNow AIT News Desk May 14, 2020 Vonage, a global business cloud communications leader, has announced the expansion of its Vonage Contact Center capabilities to include seamless…
Financial Services FinancialForce Named a Leader In IDC MarketScape for Worldwide SaaS and Cloud-Enabled Midmarket… AIT News Desk May 7, 2020 Report recognizes FinancialForce's strengths in Salesforce integration and financial analytics FinancialForce, provider of the only modern ERP…
SaaS Pulse360 Unveils Game-Changing Meeting Documentation Solution For Financial Advisors AIT News Desk May 4, 2020 Pulse360, a remote-ready workflow software solution for financial advisors, today announces the unveiling of its patent-pending, enterprise-level…
Computing Salesforce Announces Work.com to Help Businesses and Communities Safely Reopen AIT News Desk May 4, 2020 Work.com includes new solutions, ranging from contact tracing and emergency response management to employee wellness assessment and shift management,…