customer analytics

A seamless solution for marketers to enrich privacy-safe, first-party customer data Kochava, the leading real-time data solutions company for…

Faraday announced the release of its new Shopify app, Faraday Personas & Insights, which brings advanced customer analytics capabilities to…

Faraday announced the release of its new Shopify app, Faraday Personas & Insights, which brings advanced customer analytics capabilities to…

News Highlights: Treasure Insights provides a brand-new suite of customer analytics to give marketers better visibility into evolving customer…

Tell us about your business continuity plans through COVID-19?  Many businesses have faced uncharted disruption and have felt the material impact…

CXone will help the Australia-based electricity company deliver better customer support at scale through a breadth of applications and an open API…

The report lists Behavioral Signals as 1 of 4 companies creating innovative tools to improve customer retention A Gartner report titled Cool Vendors:…

NCSolutions (NCS) and ciValue are collaborating to launch a new cloud-based retailer marketing service designed to support the personalized and…

Voice of Customer Leader Expands Technology Platform, Enabling InsightCONNECT API Integration with Automation of Insight Setup, Digital Line Reviews,…

Hi, please tell us about your role and the team/technology at Zendesk. As the VP of Engineering, I lead product development for the Zendesk Support…