Machine Learning The Role of AI in Super-empowering Customer Service Agents Robert Mansfield Dec 4, 2023 It is estimated that by 2026, over 80% of organizations will have used generative AI APIs, or deployed generative AI-enabled applications. Generative…
Machine Learning Virgin Atlantic Selects Amperity to Deliver AI-powered Unified Customer Profiles Built on… Business Wire Sep 28, 2023 The leading enterprise customer data platform will help the travel company unify, manage and activate its data to deliver highly personalised,…
SaaS Why Is a Customer Data Platform (CDP) So Important? Greg Blazewicz Sep 1, 2023 The Customer Data Platform (CDP) journey is one that reflects the growing needs of the e-commerce world. As website activity grew alongside a growing…
Technology Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data Business Wire Jul 26, 2023 Data Pipelines moves into general availability with data warehouse destinations, reverse ETL, and unlimited API calls in 2023. Customer.io, a…
Machine Learning ReBid Launches FREE GPT-Based AI Assistant for Advertisers to Scale Campaigns Across Multiple… AIT News Desk Jul 26, 2023 New AI Assistant Empowers Advertisers to Make Data-Driven Decisions with Ease and improves ROAS ReBid, an advertiser’s Customer data platform,…
Data Management Tramale Turner Joins Actioniq as SVP of Engineering PR Newswire Jun 27, 2023 ActionIQ, the composable customer data platform leader bringing order to CX chaos, announced Tramale Turner has joined the company as SVP of…
Machine Learning Acquia Enhances Digital Experience Platform to Power Omnichannel Customer Journeys PR Newswire Jun 16, 2023 Acquia has enhanced the capabilities of its market-leading digital experience platform, Acquia DXP, to create richer, more personalized experiences…
Machine Learning mParticle Introduces Industry First Unbundled Pricing Model to Enhance Customization and Optimize… PR Newswire Jun 15, 2023 mParticle, an AI-powered Customer Data Platform (CDP), unveiled its new value-based pricing. This revolutionary model empowers brands with…
News C2C Global, the Largest Online Google Cloud Community, Adds Four Service Providers to Its Partner… PR Newswire Jun 7, 2023 C2C Global, the largest worldwide community of Google Cloud users, announced that it has entered new partnerships with four leading technology…
Technology Camping World Selects Twilio’s Customer Engagement Platform Business Wire May 19, 2023 Camping World Relies on Twilio Engage, SMS, Voice and Segment to better reach customers with data-driven personalization Twilio, the customer…