Customer Data

New Partnership Enables Organizations to Better Engage With Customers in Real Time by Unifying Inbound Call Analytics Data, Conversational Insights,…

Accenture has helped United Utilities, the UK’s largest listed water company, build and deploy a new digital workforce management solution built on…

Quantum's New Ransomware Protection Packs Store Data in an Offline Vault, Using Active Vault Software to Eliminate Tape Handling Quantum Corp.…

Netwrix Analysts Named Targeted Ransomware, Attacks on AI-Based Solutions and Data Privacy Challenges as the Top Three It Trends That Will Affect…

New Product is Available Immediately to All Segment Customers at no Additional Cost Segment Synapse – Segment, the customer data infrastructure…

Independent assessment demonstrates company’s commitment to safeguarding customer data and privacy Onfido, the global identity verification provider,…

Claravine Hires Industry Veteran E.J. Freni to Spearhead Growth as the Company Rapidly Expands Its Presence to Help Brands and Agencies Automate Core…

Thanks to the internet, we can now shop for clothes, buy and sell stock, share videos of our pets doing tricks, and plan a vacation from the comfort…

If you’re like me, and I’m assuming many of you reading this are - you think about customer experience (CX) all the time and how it impacts our…

When it comes to emerging technology, most consumers are often quite fearful of this kind of change. Many are concerned that automation will eliminate…