Customer Data

If you’re like me, and I’m assuming many of you reading this are - you think about customer experience (CX) all the time and how it impacts our…

When it comes to emerging technology, most consumers are often quite fearful of this kind of change. Many are concerned that automation will eliminate…

NYC Area Cyber-Security Expert Discusses Business Cyber-Security Risks and Urges Multi-Layered Cyber-Security Best Practices--In a New Article from…

We used to attribute being “in the right place at the right time” to luck or good karma. However, today’s marketers aren’t leaving the connection up…

In today’s world, it’s almost impossible to avoid Artificial Intelligence (AI). From daily interactions with Voice assistants and smartphones to the…

In Light of a Recent Report Concerning Security Issues Involving On-Demand Transcriptions Provider Rev and Their Handling of Customer Data, Secure…

Customer 360 Truth Is a New Set of Capabilities That Allow Companies to Connect, Authenticate and Govern Customer Data and Identity Across Salesforce…

Independent study highlights the challenges of bringing together different data types to create a unified customer profile Despite all the hype…

Tealium’s latest innovation provides customers with a private cloud providing increased security and data privacy Tealium, the trusted leader in…

SAP SE and Accenture announced they are co-innovating and co-developing the new SAP Cloud for Utilities solution to help companies more effectively…