Machine Learning The Role of Artificial Intelligence in Email Customer Service Jeff Broth Jan 16, 2023 Email customer service is an essential part of any business. It's the difference between keeping a client happy and sending them packing. But with so…
Technology First Insight Launches New Price Optimization Software AIT News Desk Jan 16, 2023 New software provides an immediate competitive advantage to retailers and brands grappling with 2023’s challenging economic environment First Insight…
Technology Aryaka Delivers Mission-Critical Managed Network and Security Offering for Retailers at NRF 2023 AIT News Desk Jan 13, 2023 Aryaka's Unified SASE architecture based on a Zero-Trust WAN approach is vital to powering next-generation retail shopping experience Join Aryaka,…
Technology New Salesforce for Retail Innovations Help Personalize Every Shopping Moment AIT News Desk Jan 13, 2023 Salesforce, the global leader in CRM, announced a series of new innovations to help retailers grow and optimize advertising sales, gain a single view…
Machine Learning TTEC Digital Announces Strategic CX Partnership With Google Cloud AIT News Desk Jan 11, 2023 TTEC Holdings one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced…
Technology DCM Launches Personalized Video Solution to Meet Growing Demand for High-Impact Personalized Content AIT News Desk Jan 11, 2023 DATA Communications Management a provider of marketing and business communication solutions to companies across North America, announces the launch…
Technology eG Innovations Successfully Completes SOC 2 Type 2 Audit AIT News Desk Jan 10, 2023 eG Innovations, a leading provider of application and IT performance monitoring and analytics solutions, announced that it has successfully met the…
Technology HappyCo Announces SOC 2 Type II Security Certification AIT News Desk Dec 21, 2022 HappyCo, the complete maintenance centralization solution and leading residential operations platform, has achieved a SOC 2 Type II certification from…
Technology Reckitt Selects Amperity to Maximize the Value of First-Party Data at Scale AIT News Desk Dec 12, 2022 Amperity, the leading Enterprise Customer Data Platform (CDP) for consumer brands, announced Reckitt, a global consumer packaged goods company (CPG),…
Technology Policy Violation and Fraud on Food Delivery Apps Uncovered by Incognia Trust & Safety Report AIT News Desk Dec 9, 2022 Data indicates a direct relationship between policy violation and fraud on food delivery mobile applications Digital identity company Incognia…