Machine Learning Verint Named to Constellation ShortList for Conversational AI AIT News Desk Oct 5, 2022 Recognition Demonstrates Continued Innovation in Conversational AI for Verint’s Digital-First Engagement Solutions Verint, The Customer…
Customer Experience LivePerson Appoints New CMO to Accelerate Growth and Drive Operational Rigor AIT News Desk Oct 4, 2022 LivePerson, a global leader in customer engagement solutions, announced the appointment of Chief Marketing Officer Ruth Zive, who will be introduced…
Machine Learning Replicon Unveils ZeroTime: Revolutionary AI-powered Automatic Time Tracking for the Global Workforce AIT News Desk Oct 4, 2022 Replicon announced the launch of ZeroTime, a new revolution in time tracking, that enables organizations to modernize their time tracking process with…
Customer Experience Aurora Mobile’s Subsidiary SendCloud Provides Email Service to DHgate.com AIT News Desk Oct 1, 2022 Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan…
Customer Experience Big Sandy Superstore Implemented Package.ai to Automate Operations, Reduce Costs and Boost Customer… AIT News Desk Sep 29, 2022 Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…
Customer Experience BSH Home Appliances Group Chooses Twilio To Revamp Its Digital Customer Engagement Experience AIT News Desk Sep 28, 2022 Twilio , the customer engagement platform that drives real-time, personalized experiences for leading brands, announced that BSH Home Appliances…
Customer Experience Dominion Dms Announces Integration With Truvideo to Vue Dms AIT News Desk Sep 28, 2022 Dominion DMS announces certified SecureVUE integration between TruVideo's shopper engagement and service experience products and VUE DMS. TruVideo is…
Martech SALESmanago Hires C-Level Exec Team to Drive Fourfold Growth Across Europe and to Help eCommerce… AIT News Desk Sep 26, 2022 Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company…
Cloud Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS AIT News Desk Sep 23, 2022 Leading Commuter Airline Chooses 8x8 for Enhanced Call Quality, Improved Response Times, and Actionable Insights 8x8, Inc. a leading integrated…
Analytics Upland Expands Leading SMS Marketing Software to the UK Market AIT News Desk Sep 23, 2022 Upland Software, is expanding its SMS marketing footprint into the United Kingdom for the first time with its SMS marketing product, Waterfall.…