Technology BEN Launches New AI Assistants for Automotive Industry at NADA Debut Business Wire Jan 30, 2024 New Use Cases Available for NADA Optimize Customer Services, Reporting and Sales Operations in Dealership and Web-based Interactions Brand…
Technology Global B2B Travel Platform Chooses 3CLogic for ServiceNow-Centric AI and Contact Center Solution PR Newswire Jan 29, 2024 Worldwide provider of GDS to enhance existing investment in ServiceNow's Customer Experience platform with 3CLogic's certified solution to optimize…
Technology Zeotap CDP and DOUGLAS to Enhance Omnichannel Customer Experience AIT News Desk Jan 29, 2024 Leading omnichannel premium beauty destination has chosen Zeotap CDP to Orchestrate Multi-channel Interactions with its customers Zeotap, the easy,…
Technology Outsell and Foureyes Announce Groundbreaking Strategic Partnership PR Newswire Jan 23, 2024 Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…
Technology Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before Business Wire Jan 22, 2024 Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…
Technology USAN Unveils Realm: Revolutionizing Contact Centers on Amazon Connect PR Newswire Jan 18, 2024 Realm Accelerates Contact Center Performance with AI-Driven Efficiency and Insights USAN, a leader in customer engagement solutions, is proud to…
Machine Learning Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode PRNewswire Jan 17, 2024 As a veteran leader in the customer engagement space, Hecht brings cross-industry experience in marketing, sales, and operations combined with…
Technology Tulip Announces Tulip Pay, a Payment Integration Powered by Stripe PRNewswire Jan 15, 2024 Tulip, a leading provider of retail customer engagement solutions,announced the launch of Tulip Pay to support in-person retail transactions. Tulip…
Technology Microsoft Unveils Gen AI and Data Solutions, Offering Copilot Experiences Through Microsoft Cloud… PR Newswire Jan 12, 2024 Generative AI solutions help retailers and brands infuse personalization and creativity into marketing campaigns and retail media ad campaigns to…
Technology Chronic Care Staffing Launches AI Call Monitoring Technology Cision PRWeb Jan 5, 2024 Chronic Care Staffing, LLC, the leading nationwide provider of clinically-based virtual care management services, has adopted innovative customer…