SaaS Doxim Celebrates Ranking Among the Fastest-Growing Companies in North America on 2020 Technology… AIT News Desk Nov 23, 2020 Attributes revenue growth to the industry’s desire to reinvent customer journeys using digital technologies Doxim, the leading customer…
Cloud Zuper Announces Strategic Partnership with A2Z Cloud to Accelerate Digital Transformation for… AIT News Desk Nov 23, 2020 Company leverages A2Z Cloud’s expertise in sales, consulting and professional services to expand platform adoption and market share in UK Zuper, the…
Financial Services Bluefire Insurance Successfully Implements insured.io for Customer Engagement AIT News Desk Nov 23, 2020 insured.io, a provider of cloud-based, customer engagement solutions for the insurance industry, is pleased to announce that Bluefire Insurance…
Education and Research Newsela Selects Cloud-Based Verint Community to Expand Reach to Educators Nationwide AIT News Desk Nov 20, 2020 Open, Flexible Community Gives Teachers a Trusted Source for Information and Collaboration Verint Systems Inc., The Customer Engagement…
Security NICE Unveils ENLIGHTEN Fraud Prevention Powered by AI and Voice Biometrics to Empower Contact… AIT News Desk Nov 20, 2020 Using AI-enabled interpretive and predictive models and advanced voice biometrics, the new solution continuously scans millions of calls to…
Analytics Symend Chooses Microsoft Azure to Scientifically Engage and Retain At-Risk Customers AIT News Desk Nov 19, 2020 Azure becomes preferred cloud infrastructure for Symend to transform debt recovery Symend, a leading science-driven engagement platform that…
Automation Pega Introduces First RPA Auto-balancing Feature for Hands-Free Bot Workload Management AIT News Desk Nov 17, 2020 New capability enables organizations to significantly reduce RPA licensing, management, and infrastructure costs Pegasystems Inc., the software…
SaaS CallFinder Rolls Out New Release Poised To Optimize Customer Engagement AIT News Desk Nov 16, 2020 CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that…
Analytics Khoros Launches 2020 Autumn Innovation Release, Delivering AI-Powered Human Connection Across the… AIT News Desk Nov 11, 2020 Khoros, a global leader in digital-first customer engagement software, announced its 2020 Autumn Innovation Release to bring the power of human…
Security White Ops’ Application Integrity Now Available in AWS Marketplace AIT News Desk Nov 11, 2020 White Ops to provide expanded protection against sophisticated bot attacks and fraud through AWS Marketplace White Ops, a global leader in collective…