customer engagement

eGain, the leading provider of customer engagement solutions, announced that a leading omnichannel retailer is now offering expanded self-service…

Independent study commissioned by LogMeIn reveals opportunity to make CX a differentiator with an execution-focused strategy that prioritizes…

AGC Networks Limited, a Global Solutions Integrator and an Essar enterprise, announced that it has completed the acquisition of Pyrios Pty Limited…

Leading Research Firm Uses Real-Life Customer Experiences to Show That Low-Code is a Low-Risk, High-Advantage Proposition with Multimillion-Dollar…

AI-driven insights help match customers with energy and money-saving home appliances and devices Enervee and Oracle are teaming to help utility…

HashCash Consultants brings forth advanced digital process automation software and solutions to help global businesses modify and reform their…

Verint Systems Inc., The Customer Engagement Company, announced Pelorus Associates 2020 World Workforce Management Systems Market Report ranks Verint…

Ignition Managing Partner and Former Microsoft Executive Joins Science-Driven Digital Engagement Leader Symend, the leading customer engagement …

Customer engagement and VoC technology leader enables companies to measure service performance across channels Astute, Inc., a leading end-to-end …

Company Recognized for Largest Global Customer Base and Greatest Increase in Number of Customers Verint Systems Inc., The Customer Engagement …