customer engagement

8x8 Cloud Voice, Chat, Video and Contact Center Solutions Now Available Allowing Leading Canadian Channel Partners to Accelerate Business…

Despite the meteoric rise of Omni-digital customer engagement, Voice interactions are still the primary method for engaging with customers. The 2018…

Comprehensive Solution Will Give AT&T Subscribers the Ability to Safely Back up Valuable Personal Content From Any Android Smartphone Through a…

Creatio, a global business software company leading in the space of low-code, process automation and CRM is thrilled to announce its strategic…

14th Annual Awards Presented on February 28 in Las Vegas Command Alkon was presented with a Bronze Stevie Award in the Best Customer Engagement…

Aspen Technology, Inc., a global leader in asset optimization software, announced that Adriana Karaboutis will join the Aspen Technology board of…

Mobivity Simphony Users Can Now Effectively Create 1:1 Guest Engagement and Improve Return on Marketing Spend (ROMS) Mobivity Holdings Corp. a global…

Tech-enabled BPO’s speech analytics platform enhances speech-to-text transcription of calls for more precise data analytics and personalized call…

As an enterprise leader, you are busier than ever, ramping up your Sales and Marketing machinery to reach the right customers at the right times —…

Eltropy, an intelligent messaging-based platform fueled by artificial intelligence, has launched its Sales Analyzer app on the Salesforce AppExchange,…