Technology Aspen Technology, Inc. Appoints Adriana Karaboutis to Its Board of Directors AIT News Desk Mar 5, 2020 Aspen Technology, Inc., a global leader in asset optimization software, announced that Adriana Karaboutis will join the Aspen Technology board of…
Creativity & Intelligence Mobivity Recurrency Integrates with Oracle MICROS Simphony POS Users Data-Driven Intelligence AIT News Desk Mar 4, 2020 Mobivity Simphony Users Can Now Effectively Create 1:1 Guest Engagement and Improve Return on Marketing Spend (ROMS) Mobivity Holdings Corp. a global…
Analytics iQor Enhances its Speech Analytics Platform to Help Deliver Better Customer Experiences AIT News Desk Mar 4, 2020 Tech-enabled BPO’s speech analytics platform enhances speech-to-text transcription of calls for more precise data analytics and personalized call…
Guest Authors How to Drive Customer Engagement at Scale in 2020 Nabeel Adeni Mar 4, 2020 As an enterprise leader, you are busier than ever, ramping up your Sales and Marketing machinery to reach the right customers at the right times —…
Machine Learning Eltropy Joins the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace AIT News Desk Mar 3, 2020 Eltropy, an intelligent messaging-based platform fueled by artificial intelligence, has launched its Sales Analyzer app on the Salesforce AppExchange,…
Technology Thunderhead Announces Thunderbay – The First Comprehensive AI for Journey-Driven Engagement AIT News Desk Feb 28, 2020 Thunderhead, the global leader in enterprise technology for customer engagement and journey orchestration, announced , at the Constellation Ambient…
Analytics Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue… AIT News Desk Feb 28, 2020 Products from all three business G2 Crowd units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and…
Analytics Verint Positioned as a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management for… AIT News Desk Feb 28, 2020 Verin Systems Inc., The Customer Engagement Company, announced that Verint has been named a Leader by Gartner, Inc. in the research and advisory…
Analytics Nicola Liverani Announced as Senior Director, Partner Global at Mapp AIT News Desk Feb 27, 2020 Mapp, the international technology provider of insight-based customer engagement, has appointed Nicola Liverani as Senior Director, Partner…
Technology Genesys Applauded by Frost & Sullivan for its Commitment to Helping Clients Deliver… AIT News Desk Feb 26, 2020 Genesys enables contact centers to achieve greater productivity and customer engagement Based on its recent analysis of the Latin American &…