customer experience management

Acknowledged as one of the Best Companies to Work for in Malaysia and the Philippines, where Startek employs over 8,000 people across six…

Clarabridge Announces Record Growth in 2020 Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s…

Combined analytics business provides competitive advantage by delivering insights across all customer engagements Merkle, a leading…

Veteran automation, product and marketing executive aims to rapidly scale Ushur’ global go-to-market functions and build a category-leading brand…

BV Investment Partners, a middle-market private equity firm focused on the tech-enabled business services, software and IT services sectors, announced…

KUBRA partners with Mastercard to expand customer choice by offering a new payment solution through the bank bill payment channel. KUBRA, a…

The largest provider of intercity bus transportation in North America uses Sprinklr’s CXM platform to gain valuable insights from social listening…

Comprehensive survey explores how businesses are preparing for industry changes ahead Merkle, a leading technology-enabled, data-driven…

Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced that Nordea, the largest financial services group in…

Adobe announced the completion of its acquisition of Workfront, the leading work management platform for marketers with more than 3,000 customers and…