customer experience management

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announces four new appointments to its Americas…

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts. Sprinklr , the…

OpenText has taken a giant leap in the direction of total experience management by integrating different aspects of information management. The…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that the company will expand operations…

Adobe's advanced customer journey mapping solution for hyperpersonaliztion, Adobe Target, has announced next-gen Artificial Intelligence-driven…

Did you know that a dubious or inaccurate product information can badly hurt your e-commerce sites? Not only does a badly-written product information…

Hi Kirt, please tell us about yourself and how you arrived at Merkle. I have built a strong reputation for driving tangible business results by…

Gen Z and Millennial population: One is the largest generation in the US and the other is at the forefront of shaping expectations for brands. So, how…

Cloud 9 Software, the leading provider of cloud-based practice management systems for orthodontists, pediatric dentists, and dental/orthodontic…

Managing customer experiences is an important aspect when running a business, yet it is something that many new businesses forget to do. Customers are…