customer experience

Strategic acquisition further strengthens UST's position in the dynamic ANZ market UST, a leading digital transformation solutions company, has…

Mavenir, the Network Software Provider building the future of networks, announces new developments on its OpenBeam massive MIMO (mMIMO) portfolio,…

Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through…

GMS presents a diversified business strategy to shift from legacy messaging provider to AI communications solutions partner, driven by customer…

Plug and Play has announced its partnership with Catalyst by Wellstar, the innovation and venture firm of one of Georgia's largest and most integrated…

Anywhere365, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of…

Generative AI voice cloning tools only need a minute of voice data–which is often scraped from social media–to create a result that is almost…

Revolutionary Upgrade Empowers Enhanced Survey Intelligence and Customer Insights Sogolytics, a pioneering force in experience management software,…

Automated quality assurance and agent performance improvement software boosts the quality of sales and service interactions evaluagent, a global…

90% of consumers see quick and timely communication as a critical part of ecom experience - and will spend elsewhere if they don’t get it…