customer experience

Searchspring, the global leader in site search, merchandising, and personalization, announced the launch of Personalized Search & Merchandising —…

Partnership will help brands uncover actionable insights to create unforgettable customer experiences Alida, a leader in Total Experience…

Guidewire and Bdeo Technologies S.L. (Bdeo) announced that Bdeo’s new Ready for Guidewire accelerator for Guidewire ClaimCenter is now available in…

Acrelec, a global technology company reinventing the customer experience for restaurants and retail brands, expands its product line with the global …

Benchmark Study Examines Satisfaction and User Experience with Electric Vehicle Smartphone Apps Usage of an auto manufacturer’s mobile app remains…

Multi-award-winning pure-play customer data platform (CDP) BlueConic was recently named a Leader in the IDC MarketScape: Worldwide Retail and CPG…

Poly's findings show that employees crave consistency between remote and office work setups Poly released data from The Hybrid Performance Review, a…

50% say that being forced to go paperless is not a positive choice Marketreach has conducted its biggest research programme in five years…

The new Halo Dog Park offers one-of-a-kind customer service, support, events and live access using Zoom Meetings Halo, the world's safest and most…

Upcoming ISG Provider Lens studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and…