customer experience

6sense, with the widest application of AI at every stage of revenue creation, announced 6sense Revenue AI and previewed product innovations that…

Hi Bret, please tell us about your experience with data analytics and AI solutions. How have data analytics trends evolved since the time you first…

Martech titles are increasingly becoming more AI-centric and this is reflecting in the way senior Marketing managers strategize for digital…

Botco.ai’s conversational automation platform integrates with Medtelligent’s suite of electronic health records tools to create a seamless…

iCIMS, the talent cloud company, is empowering its customers to lead boldly, and in celebration of National Customer Appreciation Day, iCIMS is…

Content Management Systems (CMSs) have come a long way since they came into existence, and their evolution cannot be disentangled from how customer…

Knowledge AI capabilities automate extraction of knowledge entities and graphs to empower real-time learning for intelligent virtual assistants…

Medallia, Inc., the global leader in customer and employee experience, announced that IHG Hotels & Resorts has selected the leading intelligent…

New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty 8x8, Inc. a…

Announces a seven-year partnership with Microsoft to build a cloud-led, resilient business operation Bharat Petroleum Corporation Ltd. (BPCL) and…