customer experience

stc and Ericsson have signed a Memorandum of Understanding (MoU) at Mobile World Congress 2022 in Barcelona, Spain to explore 5G capabilities and to…

Omnicom Group Inc. announced the acquisition of TA Digital as part of its efforts to further expand its digital transformation, content management,…

Koala, an industry-leading platform that unites the customer experience across multiple digital channels, both on-premise and off-premise, with a…

Ellucian, the leading higher education technology solutions provider, announced that Gerri Martin-Flickinger has joined the company's Board of…

Cargo, one of the premiere B2B advertising and marketing solutions and services agencies in North America, announced the opening of Cargo Strategy in…

Globe Teleservices Pte Ltd (GTS), a leading telecom solution company focused in international voice, messaging, and managed-services is delighted to…

QTS Realty Trust, a leading provider of hybrid, colocation, and mega-scale data center solutions, announced the next wave of intelligent real-time…

The experience design and engineering team of Concentrix, a global leader in CX solutions and technology, expands tech talent in India to drive…

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, announced the launch of…

U-Assist In-call delivers industry’s first real-time agent guidance with integrated RPA Uniphore, the leader in Conversational Automation,…