customer experience

Stor.ai, the end-to-end digital commerce solution for grocers, announced two additions to its leadership team with the appointments of Charlie Ward…

NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and the optimization of …

Harte Hanks, Inc., a leading global customer experience company, announced that it has launched an expanded healthcare practice led by Janel Harris,…

imimobile Good customer service is a key driver of repeat business, according to 75% of respondents 61% are willing to pay more for a better…

Tata Communications IZO™ SDWAN managed services along with the self-service platform and customer experience portal cited as key strengths Tata…

Multi-country charging deal will enable Vodacom to reduce time to market for new products and services by embracing a standardized IT architecture…

Michigan-based commercial Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and deliver more value to…

In todays increasingly competitive markets, and for today’s modern-day B2B Marketing teams, it’s getting harder and harder to capture the attention of…

Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control…

Bandwidth Inc., a leading global enterprise cloud communications company, announced an important step forward in the future of the enterprise contact…