customer experience

ValGenesis, Inc., a market leader in enterprise Validation Lifecycle Management Systems (VLMS), is proud to announce its new corporate brand identity…

Product helps to analyze data, uncover insights and inspire action – all from a single dashboard Replicant, a leading conversational AI platform,…

New independent study shows how Sprinklr Modern Care can drive millions of dollars in cost savings with advanced AI and automation for customer…

SugarCRM, provider of the award-winning AI-driven CRM platform, announced the appointment of Volker Hildebrand to lead the company’s global product…

Alida, a leader in Total Experience Management (TXM), announced that it has been named on the 2021 list of Best Workplaces in Technology. Alida…

Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow Customer…

In the increasingly digital world of the post-pandemic age, companies are facing a customer experience (CX) challenge. Meanwhile, CX is increasingly…

Yext, Inc., the AI Search Company, announced a suite of AI search solutions designed to help government agencies modernize and streamline digital…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…

CJ Bernander joins Calabrio’s executive team to reinforce the vital infrastructure needed to enable Calabrio’s sustained growth Calabrio, the…