customer experience

Telefónica customer coverage extended in Mexico City and Oaxaca by offloading mobile data to the Helium Mobile Network. Telefónica, the world's…

Ask Tuebora natural language query engine streamlines tasks and boosts productivity Tuebora, a leading provider of knowledgeable and…

While 91% have launched AI proofs of concept, only 36% are using widely across business functions The largest financial services firms and insurance…

TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies,…

Nucleus Research published a report assessing Zendesk user’s experience with the CRM platform to determine the incremental value of transitioning to…

UltraDNS Private Data Lake offering makes large-scale DNS data analysis accessible for businesses of all sizes Vercara, a leading provider of…

Retail-focused computer vision Foundation Model identifies hundreds of thousands of consumer goods with comparable accuracy to humans during in-store…

Australian open innovation ecosystem EarlyBirds is highlighting how AI is helping companies solve complex challenges and revolutionizing the business…

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channels…

Mastek, a trusted digital engineering and cloud transformation partner, announced a strategic collaboration with Microsoft. The collaboration is…