customer experience

Australian open innovation ecosystem EarlyBirds is highlighting how AI is helping companies solve complex challenges and revolutionizing the business…

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channels…

Mastek, a trusted digital engineering and cloud transformation partner, announced a strategic collaboration with Microsoft. The collaboration is…

Ahead of its launch event, “ON24 Next,” ON24 announces new intelligent engagement platform ON24 marks the next chapter of its innovation strategy…

Connect pre- and post-checkout experiences anywhere, anytime, boosting conversion up to 20 percent during peak holiday fabric, the creators of the…

GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful implementation of its…

DRUID, a global leader in conversational AI technology, is delighted to announce a strategic partnership with RoboRana Group, a fast-growing innovator…

Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…

Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…

Transformational software executive to lead company through next phase of growth and evolution Emburse, Inc., the world’s largest independent…