customer experience

Alida, a visionary leader in Total Experience Management (TXM), delivered its Fall 2021 product release. Alida brings new capabilities in customer…

Sonos increases revenue and achieves the best performing quarter in the company’s history   Sprinklr the unified customer experience management…

New solutions expand data practices to increase agility, improve customer experience, and increase value across all Autonomous Digital Enterprises' IT…

A disruptor in the Cloud HCM space, Darwinbox makes its debut into Gartner's Magic Quadrant (MQ) for Cloud HCM suites for 1000+ employee Enterprises.…

Real-time online identity verification capabilities from Equifax boost fraud detection accuracy of DataVisor behavior analytics and fraud…

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announces the appointment of Tom Dziersk to Chief Revenue Officer (CRO).…

The Sugar Platform Will Do the Work to Help the Organization Emerge Stronger and More Customer-Focused Post-Pandemic SugarCRM, provider of the…

Uniphore, the leader in Conversational Automation, announced its Uniphore Unite partner program to support a rapidly expanding market that is seeing…

Analyzing the state of Unified-CXM across 5 industries: retail, technology, food & beverage, media & entertainment, and the pharmaceutical…

SAP SE announced that Ritu Bhargava will join SAP on November 15, 2021, to become chief product officer for SAP Customer Experience. SAP’s vision…