customer experience

Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit and FocusVision,…

Rubrik, the Zero Trust Data Security Company™️, announced the appointment of Giri Iyer to Chief Customer Officer. Iyer will focus on delivering value…

Competency Helps Clients Develop and Transform Experience Management across Brand, Customers and Employees EY announces the EY Qualtrics (XM)…

Cloud native converged charging, policy and billing foundation helps Cypriot service provider accelerate new market offerings and better serve…

Hi Taksina, please tell us about your journey in the technology space. What inspired you to start at Salesforce Sales Cloud? When I was in 8th…

TTEC Holdings, Inc. (TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end digital CX solutions,…

To help business professionals develop the knowledge and skills they need to compete in the digitally accelerating economy, Kaplan, Inc., one of the…

The research explores marketers’ practices across first-party data, identity resolution, and technology investments Merkle a leading…

Linc helps Gladly’s leading enterprise retailers and disruptor brands resolve complex eCommerce use cases through automated Digital Workers Linc…

NICE announced that it has been recognized as the Interaction Analytics market share leader, based on a 39.4 percent share of seats by DMG Consulting…