customer experience

Responding to Significant Growth, KINETIC Expands Leadership Team to Manage Customer Experience and Success KINETIC, the company providing …

Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center…

Partnership will improve incentives for end customers, increase response rates, save time and money Forsta, the world leading Customer…

WestBridge Capital, Sapphire Ventures, Salesforce Ventures, and Lightspeed Venture Partners Join the Series C Round as yellow.ai surpasses…

Ada’s automation-first approach enables enterprises to integrate CMS platforms and leverage existing content for self-serve customer experiences Ada,…

Leading marketing personalization software company explores how to guide consumers in purchasing decisions and offers insight into why they…

Ready Computing announced its partnership with TIBCO Software Inc. as a Registered Partner under the TIBCO Partner Program. TIBCO, a global leader in…

ActiveCampaign further invests in its partners to help growing businesses scale with the best tools for their unique needs ActiveCampaign, the…

Global technology giant Citrix has carved out a new position of Chief Customer Officer to meet the growing demands of the Cloud and IT Ops markets.…

Socure announces industry-first capabilities, including eCBSV support as part of an integrated KYC solution and hyper-accurate address normalization,…