customer experience

Industry-leading digital decisioning technology recognized globally Experian’s best-in-class digital credit risk decisioning solutions have garnered…

Viabl.ai Combines Advanced Digital Decisioning Capabilities with Conversational AI in New Low Code Development Platform Digital Advisors offer a…

Appoints global head of industry product and engineering and new product management leaders to address the unique requirements of key vertical markets…

Mapp, the international provider of insight-led customer experience, has enhanced its marketing platform Mapp Cloud by integrating direct mail for…

It has been over a year since retailers were forced to temporarily shut their doors or put in place restrictions to limit the in-store experience.…

With brands facing increased pressure to deliver always-on, exceptional customer service that increases revenue, Simplr's Conversational Commerce…

New features include Composable ML, Continuous AI, No Code AI App Builder, Bias & Fairness Monitoring, and Model Grader DataRobot, the…

Mapp’s Spring Product Update highlights 15 new functionalities for its marketing solutions Mapp, the international provider of insight-led…

Expanding its strength in digital commerce and customer experience with Adapty' s 200+ digital experts Apexon, a leading digital solutions…

The report offers advice for how insurers can turn self-service virtual claims processing into a competitive advantage and outlines a 2025 claims…