Martech Atento Is Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO AIT News Desk Feb 17, 2021 The report by Gartner evaluates companies based on their completeness of vision and ability to execute Atento, one of the five largest global…
Computing Sinch AB (publ): Sinch Establishes Leadership in US Voice Communications Through Acquisition of… AIT News Desk Feb 17, 2021 Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire…
Analytics Qrvey Announces $8.5 Million Investment AIT News Desk Feb 16, 2021 Next-generation, cloud-native analytics platform achieves record growth Qrvey, the next-generation analytics platform built for the embedded…
Cloud El Palace Barcelona Books in for Customer Service Excellence with Infor AIT News Desk Feb 16, 2021 Iconic five-star hotel invests in cloud-based Infor Hospitality Management System and Infor Sales and Catering Infor announced that the five-star…
Martech NetHunt CRM Launches Sales Automation Inside Gmail AIT News Desk Feb 16, 2021 NetHunt CRM has launched expanded capabilities to help businesses accelerate their growth. The new features focus on the automation of sales,…
IT and DevOps Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO AIT News Desk Feb 16, 2021 Global CX Provider Positioned Highest on Ability to Execute Alorica, a global customer experience (CX) provider, announced that it has been named a…
IT and DevOps TCS Launches Neural Automotive and Industrial Experience Center Outside Detroit AIT News Desk Feb 15, 2021 Tata Consultancy Services' Center Showcases the Latest Automotive Technologies, Enabling Co-innovation and Product Development, Stimulating Local…
Analytics Alter Agents New Study: Year-Long Trends Surrounding Consumer Fear and Anxiety Examined AIT Staff Writer Feb 15, 2021 "A company’s success isn’t just measured in dollars or stock price anymore: it’s measured by how that company builds its internal culture and acts…
Natural Language Hypersonix and Relationshop Partner to Personalize Digital Shopper Journeys AIT News Desk Feb 15, 2021 Hypersonix Inc. and Relationshop, Inc. announced today that the two companies are partnering to provide a best-in-class platform that enables…
Life Sciences Qualtrics Unveils Integration to Enhance Personalized Patient Experiences in Healthcare AIT News Desk Feb 15, 2021 Qualtrics' Health Connect solution integrates into existing systems to help clinicians gain unique insights into patient experiences and provide more…