Technology Sitel Group Launches New Global Employee Value Proposition AIT News Desk Oct 30, 2020 Sitel Group, a global leader in end-to-end customer experience (CX) products, and solutions announced its new recruitment marketing campaign and…
SaaS Sinch Announces Conversation API Enabling Businesses and Technology Platforms to Deliver Seamless… AIT News Desk Oct 30, 2020 Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced Conversation API, a robust omnichannel…
IT and DevOps Digitate’s ignio AI.ERPOps Powers Digital Transformation for Eaton AIT News Desk Oct 30, 2020 Power management company boosts efficiency with AI and automation Digitate, a leading autonomous enterprise software provider, announced that…
Analytics Digital.ai and BMC Collaborate to Empower Global Enterprises to Accelerate Innovation and Improve… AIT News Desk Oct 29, 2020 Integration of Digital.ai AI-powered analytics with BMC Helix ITSM Enables Organizations to Further Improve Reliability, Mitigate Risk, and Reduce…
IoT MSys Reinforces Business Continuity with Customer Acquisition, Steady Recruitment, and Leadership… AIT News Desk Oct 29, 2020 MSys Technologies (Red Herring Asia 100 Winners), a leading developer of modern distributed systems and complex ecosystem integrations, announced…
Sales and Customer Support New Unbabel Portal Unveiled to Manage Customer Service Language Operations AIT News Desk Oct 29, 2020 Gives Visibility and Analytics Around Subscription and Usage Data to Fully Optimize a Customer Service Team’s Efficiency Unbabel, the AI-powered,…
Martech TELUS International Invests in Advanced Technologies Via Innovation Labs AIT News Desk Oct 29, 2020 iLabs pioneers solutions for a digitally-enabled and connected world, including AI, automation, language processing and more TELUS International, a…
Financial Services Flybits Announces New Advisory Board AIT News Desk Oct 29, 2020 Flybits, the leading customer experience platform for the financial services sector, announces the formation of its new advisory board. This trusted…
Financial Services Poste Italiane Selects SANDSIV to Deliver a More Customer-Focused Future AIT News Desk Oct 29, 2020 Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator.…
Security New Report from iProov: US Banks Prioritize Security at the Expense of the CX AIT News Desk Oct 29, 2020 Many of the 20 largest U.S. banks require multiple forms of ID, complicated passwords, numerous clicks, and several days to open an online account…