customer experience

Integration of Digital.ai AI-powered analytics with BMC Helix ITSM Enables Organizations to Further Improve Reliability, Mitigate Risk, and Reduce…

MSys Technologies (Red Herring Asia 100 Winners), a leading developer of modern distributed systems and complex ecosystem integrations, announced…

Gives Visibility and Analytics Around Subscription and Usage Data to Fully Optimize a Customer Service Team’s Efficiency Unbabel, the AI-powered,…

iLabs pioneers solutions for a digitally-enabled and connected world, including AI, automation, language processing and more TELUS International, a…

Flybits, the leading customer experience platform for the financial services sector, announces the formation of its new advisory board. This trusted…

Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator.…

Many of the 20 largest U.S. banks require multiple forms of ID, complicated passwords, numerous clicks, and several days to open an online account…

Happiest Baby and Paula’s Choice Elevate Online CX Beyond Existing Contact Center Model Simplr, a human-first, machine-enabled customer experience …

Despite Challenging 2020, Independent Retailer Drives Growth With Customer Engagement Innovation Aubuchon Hardware, a family owned chain of…

Vibenomics, a location-based Audio Out-of-Home (AOOH) advertising and experience company, announced $6.5 million in Series A2 funding to support the…