customer experience

VNM USA and UneeQ foresee the next decade of customer experience being largely defined by the implementation of conversational AI within digital…

Strategic new executive role spearheads growth and development of Merkle’s global Experience and Commerce capabilities Merkle, a leading…

The new SurveyMonkey app for Microsoft Teams offers secure, in-the-moment feedback, new analytics capabilities, and customized survey templates for…

Comprehensive intelligent engagement solution incorporates data and insights across all relevant sources to create a personalized, omnichannel…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting…

New capabilities enable customers to easily validate ideas, reduce risk, and ship better products faster Optimizely, the world’s leader in…

Centerfield, technology-driven marketing, and customer acquisition company, announced the integration of speech analytics into its industry-leading…

SAP SE announced the global availability of the SAP Litmos Training solution, customer experience edition, on SAP Store, making it easier than ever to…

Yext, Inc., the Search Experience Cloud company, announced the appointment of Jon Buss to Managing Director of Europe, the Middle East, and Africa…

Informatica Positioned Furthest on the Completeness of Vision and Highest on the Ability to Execute Axes Informatica, the enterprise cloud data…