customer experience

Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant…

ABCoA Deal Pack integration with REPAY aims to eliminate duplication efforts and enhance end-user customer experience Repay Holdings Corporation, a…

TA Digital announced that it leveled up its partnership status with SAP and is now a gold partner in the SAP® PartnerEdge program. Through this…

Clyde’s extended warranty platform allows retailers to offer their customers extended warranties at the point-of-sale and afterward—helping to improve…

Salesforce has signed a definitive agreement to acquire Mobify. This is a natural extension of our multi-year partnership with Salesforce and an…

Program to offer the framework and tools to become a digital age project leader Learners to get membership to the UMass Amherst Alumni…

Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to…

Fusion Essence, Finastra Retail Banking Solution, Evaluated for Its Current Offering, Strategy and Market Presence Finastra has been named a leader…

Expanded Compliance and Professional Development Training Library Now Available Through Inquisiq's Partnership With Go1 Acendre and Go1 are pleased…

Medeiros joins the CXM-focused executive team to lead and execute the company’s growth strategy in the Asia Pacific region Vision Critical, a…