Martech Alorica Expands Its Emerging Digital Solutions to Support Communities’ Adaptability to the COVID-19… AIT News Desk Sep 1, 2020 Leading CX Provider Delivers Historic Volumes in Social CX Services During the Pandemic Alorica Inc., a leading global customer experience …
Automation Snaps, The #1 Conversational Automation Platform for eCommerce, Now Available on Zendesk Support… AIT News Desk Aug 31, 2020 Snaps is proud to support the eCommerce businesses that use Zendesk through seamless customer service automation Snaps, a leading provider of …
Martech Invoca Bolsters Executive Team With SaaS Veterans as New CMO and SVP of Customer Success AIT News Desk Aug 31, 2020 Former Hootsuite and Yammer Executive, Dee Anna Mcpherson, Joins as CMO; Jennifer Lovette Appointed Svp of Customer Success Following Executive Roles…
Martech Brierley Recognized as a Loyalty Management Service Provider in Gartner’s Market Guide for Loyalty… AIT News Desk Aug 31, 2020 Brierley, a leading customer data and engagement platform, announced it was recognized in Gartner’s July 2020 Market Guide for Loyalty Management as a…
Natural Language Sprinklr Adds Advanced AI to the World Health Organization’s Health Alert Service on Messenger From… AIT News Desk Aug 31, 2020 WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19 Sprinklr, the world’s leading…
Education and Research Columbia Engineering Expands Partnership With 2U, Inc. to Offer the Columbia Artificial Intelligence… AIT News Desk Aug 28, 2020 Online executive education offering will advance the next generation of technology leaders through the study of cutting-edge AI research and hands-on…
Cloud Adobe (Magento) Named a Leader in 2020 Gartner Magic Quadrant for Digital Commerce AIT News Desk Aug 27, 2020 Adobe (Magento) Is Recognized as a Leader for Fourth Consecutive Year for Completeness of Vision and Ability to Execute Adobe announced that it has…
Education and Research Qualtrics and Character Lab Partner to Launch the “Return to Learn Pulse”, a Well-Being… AIT News Desk Aug 27, 2020 As schools adapt to new learning environments, the Return to Learn Pulse helps them continuously listen to how their students and staff feel about…
Education and Research Qualtrics Introduces ‘Return-to-Learn-Hub’ to Help Educational Institutions Reopen… AIT News Desk Aug 27, 2020 Over 30 higher education and 50 K-12 institutions across the U.S. have been leveraging the Return to Learn Hub to guide their reopening efforts,…
Natural Language Yext Releases “Milky Way” Search Algorithm Update, Leveraging BERT AIT News Desk Aug 27, 2020 The milestone upgrade introduces powerful features that improve businesses’ ability to answer customer questions with Yext Answers Yext, Inc., the …