customer experience

SAS Customer Intelligence 360 updates help brands respond to market changes with unprecedented customer intimacy, customized engagement and…

The XM Institute provides members with access to original research and thought leadership insights, an active online and in-person community of XM…

Two leaders in employee experience build upon successes in first year of the partnership to meet evolving employee listening needs Qualtrics, the…

RSA Adaptive Authentication for eCommerce enables frictionless payments and reduces CNP fraud in alignment with EMV 3-D Secure RSA a global…

As part of its cloudification strategy, Airtel will deploy Nokia’s CloudBand Infrastructure Software Nokia announced that its CloudBand-based…

Convenience store chain gains hybrid visibility as they scale AWS workloads ExtraHop, the leader in cloud-native network detection and response,…

Faye Business Systems Group announced its acquisition of the SugarCRM practice of Polar Strategy. The Polar Strategy acquisition enhances FayeBSG’s…

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications …

Paygilant, the mobile payments fraud prevention and authentication solution provider, announced today that Brazilian Surf Bank Brazil, has chosen …

NICE Holds 40% Market Share, More Than Six Percentage Points Greater Than Nearest Competitor NICE announced that it has been recognized by DMG…