customer experience

Vitria today announced the evolution of their Digital Operations suite with the VIA AIOps Application, which enables reliable automation across all…

Offering extends market-leading collaboration tool with global enterprise cloud call center platform for complete enterprise communication solution…

Global Banking Firm Extends Strategic Relationship With Privitar From Customer to Investor Privitar, the leading data privacy platform provider,…

Gerald Groh to lead the development of strategic partnerships throughout the European Union CallCabinet, a leading global provider of Cloud-native…

The new solution automates an otherwise complicated and time-consuming manual process, allowing health officials to trace the spread of the virus more…

Bot project part of larger ThoughtWorks' focus on digital customer experience ThoughtWorks, a global software consultancy, in partnership with the…

Accenture and Diebold Nixdorf, a global leader in services, software and hardware for the banking and retail industries, announced today the companies…

Enterprise communications solutions provider included among top vendors in a report evaluating intranet platforms, and earns highest possible score…

At a Time When Buyers Demand Proof of Value, MetaCX Delivers Transparent, Outcomes-Based Collaboration at Every Stage of the Revenue Cycle MetaCX,…

Palmer Johnson Power Systems moves from an inflexible, on-premises system to Talkdesk CX Cloud for agility, scalability and deep Salesforce…