customer experience

From AI-guided app creation to low-code DevSecOps, Appian full-stack automation makes it easy to automate business and connect the workforce in times…

A recent International Data Corporation (IDC) survey of more than 2,000 IT and line of business (LoB) decision makers confirms that adoption of …

Research Shows Highest Contact Center WFO Market Share in Asia-Pacific, Europe and “Rest of World,” Also for Back Office and Branch Verint Systems…

New offering enables brands and government agencies to deploy contact center operations from anywhere TTEC Holdings, Inc., a leading digital…

Sense announced today that more than 150 new solar installers have joined the company's Sense Pro partner program over the past year. Together, Sense…

The real-time dispute management platform secures global growth with funding led by FINTOP Capital and Next Frontier Capital Chargeback, the…

Ooma, Inc., a smart communications platform for businesses and consumers, announced the appointment of Judi Hand, an experienced cloud services sales…

Company Also Recognized by G2 Crowd with a Slew of Badges for Spring 2020 Based on Positive Customer Reviews Contentstack, the leading Content…

University of Miami, one of the nation's top research universities, is among the first higher education institutions to leverage Qualtrics'…

Adobe has unveiled Adobe Experience Manager as a Cloud Service, part of Adobe Experience Cloud. The company said its cloud-native solution for digital…